TYPE:ServiceMODEL:TiguanYEAR:2022
On time. Comfortable waiting room. Great showroom.
Average Score (134 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2025
Ease of scheduling. Friendly, helpful staff. Service done well
TYPE:ServiceMODEL:Golf GTIYEAR:2022
My whole service experience with Matthews, from scheduling to completion, was flawless. Jared Galusha was a perfect Service Adviser. He kept me well informed about the repair and the options, and made me feel like I was his most important customer. The Technician deserves a lot of credit for cleaning up the mess another VW dealer had made. I was starting to think about buying another car and instead I learned that I didn't need a different car I just needed a different service department. From now on I'll definitely be driving the extra hour to get to Matthews!!! When it really is time to buy a new car I certainly will consider another VW from Matthews.
TYPE:ServiceMODEL:AtlasYEAR:2024
Their Team works so well together and the work performed is done right the first time Thank you Team Matthews
TYPE:SalesMODEL:TaosYEAR:2025
TYPE:SalesMODEL:TaosYEAR:2025
They were very knowledgeable and very helpful when purchasing the car.
TYPE:ServiceMODEL:AtlasYEAR:2018
Tim took great care of us!
TYPE:ServiceMODEL:AtlasYEAR:2021
Matthews VW has always been great! Tim and Jared are always kind and helpful.
TYPE:ServiceMODEL:TiguanYEAR:2022