Average Score (132 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

132 Ratings

4.8 Average

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  • Gary B.08-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Tim took great care of us!

  • Elba D.08-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Matthews VW has always been great! Tim and Jared are always kind and helpful.

  • Ain W.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Gerry H.07-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    When checking my windshield washer fluid I opened the hood and discovered that after having my car serviced the technician left the engine cover off the top of my engine.

  • Bonnie R.07-21-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Nancy M.07-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    You guys are great, I’ve never had an issue with anything you’ve done and you treat us like important customers.

  • Juan M.07-19-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    My new Tiguan, does not disappoint this is my third Volkswagen and each time has gotten better. Keep up the great work as a customer I appreciate the quality that goes into Volkswagen vehicles.

  • Constance W.07-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Brought in for recall on back camera, now front doesn’t work. So another trip back!!!!!

  • Matthew S.07-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Stephen C.07-13-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018