Average Score (132 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

132 Ratings

4.8 Average

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  • Richard R.07-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Salesperson was helpful and patient.

  • Bonnie R.07-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Curt K.06-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Tim kept me up to date on everything that was going on, although Volkswagen itself was holding it back

  • Samuel B.06-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    Friendly and efficient service. Can't wait to get the back-ordered front mudflaps installed.

  • Theodore A.06-20-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Your service department handled my problem in a very professional manner and quickly had me on my way.

  • Elizabeth M.06-19-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The process was quick and easy!

  • Eberhard F.06-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Excellent service.

  • Robert B.06-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Very quick! Always pleasant.

  • Raymond G.06-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I've always brought my Tiguan here and have never been dissappointed Your Service Dept is Great!

  • Marianne B.06-07-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    Accommodating. It was urgent and they helped me right away.