Average Score (132 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

132 Ratings

4.8 Average

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  • Patricia R.05-02-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    My salesman Dion was fabulous. I feel I for a great car at a great price. He was very helpful with some tricky situations.

  • Mike K.05-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    No issues

  • Gregory P.05-02-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

    I discovered brake fluid leaking from the left rear wheel on my VW Golf Sportwagen. After making a service appointment, it was diagnosed as a bad caliper. A new caliper was received and installed in two days. Fortunately, the work was covered under the car's warranty.

  • Jessica Z.05-01-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    They went above and beyond to attempt to see what was wrong.

  • Aaron M.04-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Kim S.04-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    All the Salesman were personable! Mykel was extremely helpful and greeted us outside. Great experience

  • Ted L.04-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Carol S.04-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Car was in for servicing. I also mentioned my steering intermittently pulls to left. Guy at desk said I probably needed alignment. I declined when he told me price because it only does this sometimes, but is now getting more frequent. Since then, I googled 2024 Tiquan and discovered many others are complaining of steering issues and they spent money on alignment and it did not correct problem. This is our 4th Volkswagon and have never had any mechanical issues like this.

  • Angelo D.04-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Darlene S.04-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Received excellent service. Was kept informed on status of my vehicle