TYPE:ServiceMODEL:TaosYEAR:2023
Average Score (132 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2024
I recently purchased a 2024 VW Tiguan from Matthews VW. The highlight of my experience was my sales person, Deion Brown. He made the process easy, professional, and added humor to it.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Great customer service
TYPE:ServiceMODEL:TaosYEAR:2023
my car was in for an inspection and I was on my way in aboutanhour.
TYPE:ServiceMODEL:AtlasYEAR:2024
I stopped by to show them a concern I was having and they took my vehicle in immediately and this was at the end of the day. They diagnosed my problem they had the part and they had me leave the vehicle so they could repair it in the morning. They gave me a vehicle to use and I was on my way. Amazing service and amazing experience Thank you so much
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2024
Service person was polite and listened to my concerns. The work was covered under warranty as it should have been. The work was done well and the way I asked. The person who first talked to me on the phone to set up the appointment was not as respectful and made me think the work would not be covered under warranty. The day of the appointment took close to 2 hours.
TYPE:SalesMODEL:Jetta GLIYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2018
Wonderful service people to do business with.
TYPE:ServiceMODEL:TiguanYEAR:2019
It was a great experience having my oil changed.