Average Score (132 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

132 Ratings

4.8 Average

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  • Emily V.03-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Thankful the shop was able to fit me in ASAP.

  • Brian D.03-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Every time I come for service I am pleased. The speed of service. The explanations. The comfortable waiting area with work stations and popcorn. The servicevwritersxare friendly and have good communication. My parts are on order... and then I will be back!

  • James W.03-29-2025

    TYPE:ServiceMODEL:Tiguan LimitedYEAR:2018

    They are honest and always make me feel that my car is safe. Always address issues in timely manner. And most importantly they ate kind and considerate.

  • Loren B.03-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Mark H.03-26-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Nelson V.03-20-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Christa A.03-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Nicole H.03-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Carter F.03-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Wait time to get front wheel alignment was just a bit long.

  • Adrian W.03-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Great customer service; replaced the part of my car that had been defective.