TYPE:ServiceMODEL:JettaYEAR:2018
5 Stars - great service !!
Average Score (132 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:TaosYEAR:2022
I was greeted as soon as I walked in and my car was ready in less than 2 hours. Thank you Jared!
TYPE:ServiceMODEL:TiguanYEAR:2019
I received excellent customer service and my tech was friendly and knowledgeable. Fantastic!
TYPE:ServiceMODEL:AtlasYEAR:2019
Despite parts not available from VW The Mathews service team keep me informed and was able to repair my vehicle quickly once they were shipped the necessary parts
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:TaosYEAR:2022
Excellent service! When I schedule a appointment I'm always greeted with a smile.
TYPE:ServiceMODEL:JettaYEAR:2022
TYPE:ServiceMODEL:JettaYEAR:2021
We have been there befoe with good experience. We do not live in the county. We called for an appointment and there was not one early enough on the calendar for us. Later they found time and set us up. ( because we were about to travel, and the inspection was about to run out). That was great. Then when I got there, I was able to wait and do work because the waiting area had wifi and refreshments. Not just seats, but an actually area conducive to using a computer. These sound like small things, but I appreciated it. They did find a problem with the car. Unfortunately I was unable to do the repair that day. But I went away happy because they didn't try and pressure me, nor did they make me feel weird for not having the money. I will be back for service in the future, and we will shop this dealership the next time we need a car.